FAQs

What types of plants do you offer in your mystery bundles?

At Serenity Plant Co., we offer a delightful selection of mystery plant bundles that include beginner-friendly houseplants, vibrant cacti and succulents, and colourful foliage options. Each bundle is curated to suit both novice and experienced plant parents.

How do I care for the plants in my bundle?

Each plant has different care needs - light, temperature, water, humidity, feed, soil, etc. However, we recommend placing all plants in bright, indirect sunlight and watering when the top 1 inch of soil is dry. You can then alter the care you provide them according to their specific needs. If you have further questions about caring for your plants, please contact us.

Can I choose specific plants for my bundle?

Our mystery bundles are curated to surprise and delight! While you cannot choose specific plants, we ensure that each bundle contains a variety of resilient and beautiful options that will enhance your indoor space. If you are looking for any specific plants, then please contact us.

What if I receive a plant that is damaged or unhealthy?

Your satisfaction is important to us. If you receive a damaged or unhealthy plant, please contact our customer service team within 7 days of delivery, and we will work with you to resolve the issue.

Do you offer international shipping?

Currently, we only offer shipping within the United Kingdom. We hope to expand our shipping options in the future, so please stay tuned for updates!

How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's progress until it arrives at your doorstep.

What is your return policy?

Due to the nature of our products, we do not accept returns. However, if you have any concerns about your order, please reach out to us, and we will do our best to assist you.